Here's a replay of our most popular episode: When Shift Happens (from January 2025). We'll be back next week with brand new material for our 50th weekly episode!

As we take a short break for Labor Day, let's listen again to the origin story for this podcast. How this all started and why it matters to me and you.

As we take a short break at the end of the summer, here's a replay of our very first (and second-most popular) episode.

Here are six essential keys for clarity in interpersonal business communication—each focused on helping your message land clearly and confidently.Download the infographic at ...

In this episode, Mark describes the connection between teaching and deeper learning, explains how this enhances communication skills, and offers some practical takeaways.

This week, focusing on four areas: Interpersonal Communication & LeadershipCustomer and Client CommunicationCrisis and Conflict CommunicationGrowth, Scaling, and Strategy 

The changing pace of life over summer—often marked by vacations, schedule shifts, and a more relaxed or disrupted routine—can influence communication in both positive and negative ways.

I returned to the Better Business Bureau for another episode of their Good Guide To Business podcast. This time we discussed many specifics of the impact communication has on business. This episode is a replay of their podcast.

Two additional challenges must be addressed to help people understand, internalize, and apply the seven key communication styles.These challenges are a higher priority for communication mastery.First, I must accept that we all spe...

Misunderstanding is a battle we all fight. Misunderstanding is rooted in a lack of skills in the science of communication. When I train myself to recognize different communication styles with their unique characteristics, needs, and distress pa...

You have two ears and one mouth. Listening is twice as important as speaking. We must listen to hear and understand, not to respond. This skill is called active listening. It may be the fastest way to grow your communication mastery!

Adapting your communication to differing situations and interactions is a vital skill. Mark has five key strategies for you to employ as you grow your adaptation competencies.

We all want our communication to be effective. Which of these ten keys do you already apply, and which can you add?

Mark answers some of your questions and covers a range of communication topics.

You can't afford not to! Effective communication drives real business value. Ineffective communication costs American business $1.2 trillion a year. There is a solution!

Another wide-ranging conversation with many communication insights. From corporate America to church leadership and entrepreneurship, Marc has had many valuable experiences and shares lessons from them.

Just as correct diagnosis aids treatment for disease, so recognizing distress flares quickly promotes healthier communication. Rather than throwing distress flares, I coach clients to say “I need help with…” or “I need help because…” This invit...

This week, Mark unpacks some memorable one-line statements and applies them to our communication mastery.

Jeff Williamson returns for another conversation about leadership, communication and influence, based on his second book “The Other Side Of The Coin“ which challenges the ’we've never done it this way’ mindset.

Session Four concludes our series answering communication questions from the C-Suite. This week we focus on communication and performance.

Session Three of our series answering communication questions from the C-Suite. This week we focus on Crisis and Reputation Management.

A wide-ranging conversation with Ned Alexander, a business owner in the Capital Triangle area in North Carolina.

C-suite executives are rightly focused on how communication impacts their leadership, the company culture, and the bottom line. In the second of our episodes answering questions from the C-Suite, we focus on Culture & Employee E...

In the first of several episodes, we answer questions from the C-Suite.C-suite executives are rightly focused on how communication impacts their leadership, the company culture, and the bottom line. This episode focuses on Strat...

How often should I retake my Communication IQ profile? What can I learn by comparing my new report with my previous results?